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Request and Interlibrary Loan Policy


The Library provides access to a large range of resources, including books, ebooks, journals, DVDs and more. Library and academic staff work together to make the information you need for your studies and research available, for example through reading lists. However, we understand that 
sometimes users need additional resources. Request a resource has been developed to make it easier for the Library’s users to tell us what they need and help us to get the resources to them.

Who can Request?

If you are an undergraduate student, postgraduate student, or researcher, then you can use the Request a resource service to tell us what resources you need. This service also incorporates the interlibrary loans service.

If you are a member of staff and require resources for teaching purposes, please contact your Liaison Librarian.

What can I Request?

Requests for books, ebooks, book chapters, journal articles, theses, or other resources needed for your study or research at the University, or that you think the Library should own, can be made through this service.

How does it work?

1. Check Library Search to make sure that we don’t already have the item you’d like to request.
2. Complete the online Request form.
3. The Library’s Acquisitions team will review your request and will contact you. Please note:

  •  The decision to supply requests is made on a case-by-case basis, and we may not be able to supply all requests, depending on relevance, availability, and price. 
  •  Requests may be purchased for the Library in print or electronic versions, or provided to users through ebook rentals or interlibrary loans (see Interlibrary Loan Policy below). 
  •  When your Request is available in the Library, we will reserve the item for you and contact you by email.

How long will it take to supply the request?

We aim to respond to requests within two working days.

Please be aware that print items can typically be supplied within ten days to six weeks, and ebooks can typically be made accessible within two working days, though it may be possible to supply urgent items more quickly.

Please complete the Request form as far in advance as possible.

How can I give feedback about this service?

We want to know what you think about Request a resource. If you have any questions or feedback, please email us at

Interlibrary loan policy

Find out about how many interlibrary loan requests you can make, renewals, and your liability.