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Library Helpdesk

You will see the Library Helpdesk as soon as you enter the Library. We share a support desk with Student Services and IT Services (and Media Services at the Leeds City Campus).

You can ask any question at the Library Helpdesk and we will do our very best to help you. You can also contact us by phone, email or connect with us on social media.

We may need to refer you to another member of staff or department. Sometimes this means taking your details and getting back to you, but we will do this as quickly as we can.

What can you do at the Helpdesk?

Get one-to-one help

  • Using Library Search
  • Finding books, journal articles and other resources
  • Referencing
  • Binding your work
  • Access to other libraries including Leeds University Library

Borrow, return and renew your books

You can do this at the Library Helpdesk or use the self-service machines. You can also check your loans, due dates and reservations online using My Library Account (Leeds Trinity University staff and students only).

At the Leeds City Campus, you will also be able to return your books to a Library Locker located on the ground floor of the building (due to be operational soon).

Collect reservations

You will be sent an email when your reserved items are ready to collect.

  • At the Horsforth Campus Library, you can collect your reserved items from the Library Helpdesk during Helpdesk opening hours.
  • At the Leeds City Campus Library, reservations will be available to collect from the Library Locker on the ground floor at any time the building is open (due to be operational soon). Until the locker is up and running, you can collect reservations from the Library Helpdesk during Library opening hours.
  • Reservations will be held for you for seven days (excluding weekends). 

Have work laminated

We offer a laminating service at the Library Helpdesk. At busy times you may need to pick up your laminated documents later on. The charges for the laminating service are:

  • 25p for A4
  • 40p for A3

Borrow headphones, chargers and accessibility equipment

  • At the Horsforth Campus Library, you can borrow headphones as well as some phone chargers from the Library Helpdesk.
  • At the Leeds City Campus, go to the Media point on the helpdesk in the Library to borrow headphones, chargers and other media equipment.
  • A range of accessibility equipment is available to borrow from the Library Helpdesk at both campuses.

Buy stationery

Stationery includes spiral binders, coloured card, folders, pens and more - see beneath for our full range and price list. 

  • Postal envelopes 5p
  • A4 envelopes 15p
  • A5 envelopes 10p
  • A4 paper sheet 1p / ream £3.00
  • A3 paper sheet 2p / ream £6.00
  • A2 paper sheet 20p
  • Coloured card 10p
  • Lined notepads 70p
  • Post-it pads 25p
  • Post-it Index Arrows 40p

  • Biro pen 25p
  • Gel pen 25p
  • Roller ball pen 25p
  • Coloring pens (set of 12) £2.50
  • Pencils 15p
  • Calculators £2
  • Dividers (5 part) 20p
  • Dividers (10 part) 40p
  • Erasers 30p
  • Glue sticks 30p
  • Jute library bag £2.50
  • Plastic document wallets £1
  • Punched pockets 5p
  • Ring folder 75p
  • Ruler 25p
  • Blutack
  • Tippex £1.50
  • Treasury tags 5p

We offer binding materials for sale at the Library Helpdesk. We can sell you the covers and spines, and show you how to use the binding machines in the Library to bind your work. Please note we are not able to bind work on your behalf; if you would like this service please speak to the University's Publications Services.

  • Set of 2 covers £1
  • Spines (assortment of sizes) 50p

 

Lost Property

Please ask at the Library Helpdesk if you have misplaced an item in the Library. Personal property will be kept for three months before being disposed of either by donation to local charities or recycling.

University ID cards are sent straight to Reception.

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