Skip to Main Content

Mission, values and standards

Our mission and values

Leeds Trinity University Library serves the University's mission of providing a transformational educational experience by means of excellent library facilities, resources and services in support of learning, teaching and research.

The Library shares the University's values and seeks to live them in the way we operate our facilities and services.

Customer care and standards

Customer Services Charter

How we aim to achieve our mission - what you can expect from us, and how you can help

Customer Services Standards

The standards we use to measure the quality of the service we provide to you