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Services and facilities


We offer several services to support you in the Library. Please ask a member of staff if you need any assistance - we're happy to help!

Extended borrowing

Students with disabilities can borrow items for up to 4 weeks at a time.

Please visit the Dyslexia and Disability Support team to make sure you are registered for this service.

Library Helpdesk

Library staff can offer the following services and assistance:

  • Retrieve books and other items from the shelves for you. If you have a list of items we may be able to retrieve these in advance, depending on staff availability. Please contact the Library's Disability Liaison Officer for more information.
  • Help you to photocopy or scan materials.
  • Allow a named helper to borrow on your behalf when they provide your student or staff ID card and their own. Please contact the Dyslexia and Disability Support team to arrange this.

Liaison Librarians

Liaison Librarians can support you in your studies in the following ways:

  • Provide a personal library induction with the Liaison Librarian for your subject.
  • Help you with identifying and using resources for specific assignments.
  • Give you advice on referencing

For more information and contact details for your Liaison Librarian go to My Subject guide.


We have a range of accessible facilities in the Andrew Kean Learning Centre, including:

  • Accessible, gender-neutral toilets with special facilities for wheelchair users on each floor of the AKLC and in the foyer next to the 24-Hour IT Room.
  • A low level counter at the Library Helpdesk for ease of access to wheelchair users.
  • Hearing induction loops at the Library helpdesk.
  • Lifts to all floors of the AKLC including a disabled access lift in the café area.
  • Refuge areas on each floor.
  • Evacuation chairs on the 2nd floor of each stairwell in the Library which staff are trained to use.

You can find out more about these facilities and their locations in our floor guide.

If you have any questions or suggestions for other services and facilities that would help disabled students please contact the Library's Disability Liaison Officer.

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