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Renew, return and reserve

Renewing items

Your loans will be renewed automatically for up to nine months, unless they are reserved by another borrower.

  • After nine months, you will need to return the items
  • We will notify you when an item cannot be renewed. Reserved items need to be returned by the due date
  • We will remind you two days before items are due back
  • We will remind you when items are one day, one week, and two weeks overdue 
  • Items that have not been returned after the due date (or after the nine month automatic renewal period has ended) will be deemed lost and replacement charges will be incurred. See Regulations, fines & charges for more information.

To check your loans and due dates, go to:

Returning items

At the self-service machines

You don't need your card to return loans at our self-service machines! Just follow the instructions on screen and deposit your items in the bins provided.

At the Library Helpdesk

Library staff will be happy to accept returns during Helpdesk opening hours. Security staff are unable to accept returns.

In the out of hours book return bin

You can still return items when the Library is closed! We have an out of hours return bin to the right as you enter the Andrew Kean Learning Centre. Items returned this way are processed the next working day.

By post

In exceptional circumstances we may accept returns by post. Please contact us to arrange this.

Reserving items

Items that are on loan can be reserved via Library Search. Select Reserve in the full item record.

  • You can reserve a maximum of 10 items at a time
  • You will receive an email to let you know when your reservation is available
  • Reservations are held at the Library Helpdesk for seven days (excluding weekends)
  • To review or cancel your reservations go to My Library Account
  • If you are unable to pick up a reservation, due to illness for example, please contact us. If the item is not required by another borrower we will keep it aside for you.

Need help?

Please come to the Library Helpdesk or contact us if you need any help with:

  • Reserving items on loan
  • Returning items
  • Lost or damaged items

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